Frequently Asked
Questions

Our Midtown Manhattan clinic is convenient for patients across all five boroughs and beyond. We regularly treat patients from Chelsea, Hell's Kitchen, Murray Hill, Flatiron, Gramercy, the Upper West Side, the Upper East Side, the Village, Tribeca, Brooklyn, Queens, the Bronx, Staten Island, and New Jersey. Our central location makes us reachable from virtually anywhere in the metro area.

Yes — several parking garages are within a block or two of our building on West 30th Street. That said, most of our patients find public transit the easiest option given our proximity to Penn Station and multiple subway lines. Please contact us if you need specific parking recommendations.

Thera is a cash-pay, out-of-network (OON) practice. We do not bill insurance directly. However, we provide a detailed superbill after each session — a receipt with all the codes and information your insurer needs — so you can submit for potential reimbursement on your own.

Sessions are $250 per visit. Every session is one-on-one with your licensed therapist for a full 55–60 minutes. We do not use aides or assistants, and we do not overbook. You receive the full attention of your PT or OT from start to finish.

A superbill is an itemized receipt that includes everything your insurance company needs to process an out-of-network claim: CPT procedure codes, ICD-10 diagnosis codes, provider NPI numbers, our practice EIN, session dates, and start/end times.

You submit it directly to your insurer — usually via their member portal or by mail. Reimbursement depends on your plan's out-of-network benefits and whether you've met your deductible. We're happy to walk you through this process.

In-network PT practices typically see 8–12 patients per hour per therapist, using aides for much of the hands-on work. Insurance contracts also limit the number of visits and the types of treatment covered.

At Thera, you see only your licensed therapist — no techs, no double-booking. Your care is never rationed by an insurance authorization. For complex conditions like post-mastectomy recovery or lymphedema, this level of individualized attention makes a measurable difference in outcomes.

Physical therapy (PT) focuses on restoring movement, strength, range of motion, and physical function — especially after surgery, injury, or illness.

Occupational therapy (OT) focuses on returning you to the meaningful activities of daily life: getting dressed, cooking, working, reaching overhead, and everything else that makes life feel normal. OT looks at how your condition affects your whole life, not just your body.

At Thera, our PT and OT work together so your recovery is complete — addressing both the physical and functional dimensions of healing.

Our core specialties include:

Post-surgical rehabilitation — including breast reconstruction, mastectomy, lumpectomy, axillary dissection, and plastic surgery recovery (breast augmentation, body contouring, and more).

Breast cancer rehabilitation — addressing pain, stiffness, scar tissue, fatigue, and functional limitations throughout and after cancer treatment.

Lymphedema management — for cancer-related or primary lymphedema, including manual lymphatic drainage, compression education, and self-care training.

Musculoskeletal conditions — including neck and back pain, shoulder injuries, post-fracture recovery, and joint conditions.

In New York State, you can begin physical therapy without a referral for up to 10 visits or 30 days under direct access laws. For occupational therapy, a physician prescription is generally recommended.

A written referral or script is also helpful — and sometimes required — for out-of-network insurance reimbursement. We can help you navigate this, and we coordinate with your surgical team or referring physician whenever needed.

Your first session is a comprehensive evaluation. Your therapist will review your medical history, surgical records (if applicable), current symptoms, and goals. We'll perform a hands-on functional assessment and begin to identify what's limiting your recovery.

In most cases, you'll also receive some initial treatment in that first session — we don't believe in making you wait to start feeling better.

Sessions are 55–60 minutes of one-on-one time with your licensed therapist. We do not use aides or assistants. You will never be left doing exercises alone while your therapist sees another patient.

This varies based on your diagnosis, surgical history, and goals. Some patients achieve their goals in 4–6 sessions; others benefit from ongoing care over several months — particularly those managing lymphedema or recovering from complex reconstructive surgery.

We set measurable goals at the outset, reassess your progress regularly, and never recommend more sessions than you need.

Yes — and for many of our patients, especially those recovering from breast surgery or cancer treatment, receiving both PT and OT is strongly recommended. The two disciplines complement each other, addressing different but interconnected aspects of your recovery. Your PT and OT communicate directly and coordinate your care plan together.

Yes. Breast cancer rehabilitation is one of our core specialties. We treat patients at every stage of the cancer journey — during active treatment, post-surgically, and long-term.

We address the physical and functional effects of lumpectomy, mastectomy, axillary lymph node dissection, sentinel node biopsy, radiation, chemotherapy, and all types of reconstruction — including implant-based and flap procedures (DIEP, TRAM, latissimus dorsi).

Lymphedema is swelling caused by damage or disruption to the lymphatic system — most commonly in the arm or hand after breast cancer treatment involving the lymph nodes, or in the leg after other cancers or procedures.

We offer specialized lymphedema management including manual lymphatic drainage (MLD), compression garment education and fitting guidance, therapeutic exercise, skin care instruction, and long-term self-management training. Early intervention produces the best outcomes — contact us as soon as you notice swelling.

Yes. We work with patients recovering from breast augmentation, reduction, reconstruction, body contouring, liposuction, abdominoplasty (tummy tuck), and other plastic surgery procedures. Physical and occupational therapy can significantly reduce recovery time, manage post-surgical swelling and fibrosis, and restore range of motion and function.

We collaborate closely with plastic surgeons and follow post-operative protocols to ensure your recovery is safe and effective.

Absolutely — and it's often underutilized in breast cancer recovery. OT addresses the everyday functional challenges that surgery and treatment create: difficulty reaching overhead to style your hair or put on a shirt, fatigue that makes cooking feel impossible, fine motor challenges from nerve changes, and the emotional dimension of adapting to a new body.

Our occupational therapist helps you rebuild independence and confidence in your daily life — not just your range of motion.